Return and Cancellation Policy

Session Cancellations

We understand that circumstances may change, and you may need to cancel or reschedule your cooking demonstration session. This policy outlines our procedures for cancellations and refunds.

Cancellation by Customer

Advance Notice Required

If you need to cancel your scheduled session, please contact us as soon as possible. We require at least 48 hours' notice for cancellations.

Refund Policy

• More than 48 hours notice: Full refund or option to reschedule
• 24-48 hours notice: 50% refund or option to reschedule
• Less than 24 hours notice: No refund, but option to reschedule may be available

Cancellation by Us

In the rare event that we need to cancel a scheduled session due to unforeseen circumstances, we will:

• Provide you with as much advance notice as possible
• Offer a full refund or the option to reschedule at your convenience
• Work with you to find an alternative date and time

Rescheduling

If you need to reschedule your session, please contact us at least 48 hours before your scheduled time. We will work with you to find an alternative date and time that works for both parties.

No-Show Policy

If you do not attend your scheduled session without prior notice, no refund will be provided. However, we understand that emergencies can occur, and we will consider each situation on a case-by-case basis.

Refund Processing

Refunds, when applicable, will be processed using the same payment method used for the original transaction. Please allow 5-10 business days for the refund to appear in your account.

Special Circumstances

We understand that unexpected situations can arise. If you have extenuating circumstances that prevent you from attending your session, please contact us to discuss your situation. We will work with you to find a fair solution.

Contact for Cancellations

To cancel or reschedule your session, please contact us:

Email: contact@craftedglowscent.world
Phone: +1 (308) 675-1973
Address: 1910 W 9th St, Grand Island, NE 68803, United States

Policy Updates

We reserve the right to update this return and cancellation policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.